Why it's so hard to work with Chinese clients?!

For the past week, I've been talking with this small tool export company who is interested in our English website design service and communicating with them is like pulling teeth. For example, the other night I spent almost half an hour just trying to set up a phone meeting with their VP of Marketing, because everytime I asked him about the time "so will 9am work for you or 10?" he said "okay"

As for working on their mock-up, the only content they provided is this tiny photo of a brochure with even tinier photos of all their products, which I can't even see clearly. As a result,I've sent about 20 emails to ask for MORE details, as they never give me what I asked for. After a while, I felt like I'm talking with an alien from Venus.

How on the earth do these people manage to run a company?!
I can't wait to hire more local interns to free me from playing this talking-with-ET game. Too much entertainment for me...